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E-government Readiness Assessment for Government institutions in Burundi

Received: 12 September 2019    Accepted: 30 September 2019    Published: 28 May 2020
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Abstract

Electronic government (E-government) refers to the use of Information and Communication Technology, and specifically the Internet, as a tool to achieve better government. Indeed, Information and Communication Technology have been introduced in the government sector in the past two (2) decades in an attempt to achieve greater operational efficiency and effectiveness and e-government development is one of the most important factors of public sector rationalization, as well as faster countries' development. Given the growing development of e-government strategies worldwide, the Government of Burundi has also recently taken several measures by introducing e-government services for ensuring easy access to government information and success. The paper has then assessed the e-government readiness of several Government institutions in Burundi. The paper has used a qualitative approach and a framework provided by the European Commission to assess the e-readiness of public institutions. Several interviews with key respondents and an extensive desk review were conducted to ensure an effective data collection process. Hence, the paper revealed that Burundi has one of the lowest e-readiness rate worldwide and comes in at the low end of most of the rankings. The major causes being the lack of political will and the development level of the country. E-government being a good governance reform, the Government of Burundi must ensure a proper political will and sound administrative activities to make the journey to an implementation of e-government more effective.

Published in International Journal of European Studies (Volume 4, Issue 1)
DOI 10.11648/j.ijes.20200401.11
Page(s) 1-8
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

E-government, Readiness Assessment, Government Institutions, Burundi

References
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[2] Chipeta J. (2018). A Review of E-government Development in Africa: A case of Zambia. Journal of e-government Studies and Best Practices, 1-13 (DOI: 10.5171/2018.973845).
[3] Stanimirovic D., Jukic T., Nograsek J. and Vintar M (2012). Analysis of the Methodologies for Evaluation of E-government Policies. Kristiansand, Norway: 11th International Conference on Electronic Government (EGOV).
[4] Stanimirovic D. and Vintar M (2013). A Critical Insight into the Evaluation of e- Government Policies: Reflections on the Concept of Public Interest. International Journal on Advances in Life Sciences, 5 (1-2), 52-65.
[5] Madon S. (2004). Evaluating the Developmental Impact of E-governance Initiatives: An Exploratory Framework. The Electronic Journal on Information Systems in Developing Countries, 20 (5), 1-13.
[6] UNDP – PIWA (2009). E-governance and Citizen Participation in West Africa: Challenges and Opportunities. New York, USA: United Nations Development Programme.
[7] Singh S. and Travica B. (2018). E-government systems in South Africa: An infoculture Perspective. E J Info Sys Dev Countries, 84, 1-16 (DOI: 10.1002/isd2.12030).
[8] Oni A. A., Okunoye A. and Mbarika V. W. (2016). Evaluation of E-government Implementation: The Case of State Government Websites in Nigeria. The Electronic Journal of e-government, 14 (1), 48-59.
[9] Naidoo G. (2012). Implementation of E-government in South Africa - successes and challenges: the way forward. International Journal of Advances in Computing and Management, 1 (1), 62-66.
[10] Mugenzi T. and Priyambodo T. K. (2017). SMS and Web-Based e-government Model Case Study: Citizens Complaints Management System at District of Gihosha – Burundi. IJCCS, 11 (1), 67-76.
[11] Hafkin N. J. (2009). E-government in Africa: An Overview of Progress Made and Challenges Ahead. Addis Ababa, Ethiopia: UNDESA/UNPAN workshop on electronic/mobile government in Africa, United Nations Economic Commission for Africa.
[12] Mkude C. and Wimmer M. (2015). E-government Systems Design and Implementation in Developed and Developing Countries: Results from a Qualitative Analysis. Thessaloniki, Greece: 14th International Conference on Electronic Government (EGOV).
[13] Bogere M and Gesa A. (2015). Understanding research and statistical methods: A guide for East African students and researchers. Kampala, Uganda: Smart Stationers Ltd.
[14] European Commission (2019). Guidelines and Roadmap for full deployment of e-governance systems in Africa. Final Report. Brussels, Belgium: European Commission.
[15] Heeks R. (2002). eGovernment in Africa: Promise and Practice. Manchester, UK: iGovernment Working Paper Series, Institute for Development Policy and Management, University of Manchester.
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  • APA Style

    Steve Cedric Bizimana. (2020). E-government Readiness Assessment for Government institutions in Burundi. International Journal of European Studies, 4(1), 1-8. https://doi.org/10.11648/j.ijes.20200401.11

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    ACS Style

    Steve Cedric Bizimana. E-government Readiness Assessment for Government institutions in Burundi. Int. J. Eur. Stud. 2020, 4(1), 1-8. doi: 10.11648/j.ijes.20200401.11

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    AMA Style

    Steve Cedric Bizimana. E-government Readiness Assessment for Government institutions in Burundi. Int J Eur Stud. 2020;4(1):1-8. doi: 10.11648/j.ijes.20200401.11

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  • @article{10.11648/j.ijes.20200401.11,
      author = {Steve Cedric Bizimana},
      title = {E-government Readiness Assessment for Government institutions in Burundi},
      journal = {International Journal of European Studies},
      volume = {4},
      number = {1},
      pages = {1-8},
      doi = {10.11648/j.ijes.20200401.11},
      url = {https://doi.org/10.11648/j.ijes.20200401.11},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijes.20200401.11},
      abstract = {Electronic government (E-government) refers to the use of Information and Communication Technology, and specifically the Internet, as a tool to achieve better government. Indeed, Information and Communication Technology have been introduced in the government sector in the past two (2) decades in an attempt to achieve greater operational efficiency and effectiveness and e-government development is one of the most important factors of public sector rationalization, as well as faster countries' development. Given the growing development of e-government strategies worldwide, the Government of Burundi has also recently taken several measures by introducing e-government services for ensuring easy access to government information and success. The paper has then assessed the e-government readiness of several Government institutions in Burundi. The paper has used a qualitative approach and a framework provided by the European Commission to assess the e-readiness of public institutions. Several interviews with key respondents and an extensive desk review were conducted to ensure an effective data collection process. Hence, the paper revealed that Burundi has one of the lowest e-readiness rate worldwide and comes in at the low end of most of the rankings. The major causes being the lack of political will and the development level of the country. E-government being a good governance reform, the Government of Burundi must ensure a proper political will and sound administrative activities to make the journey to an implementation of e-government more effective.},
     year = {2020}
    }
    

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    AB  - Electronic government (E-government) refers to the use of Information and Communication Technology, and specifically the Internet, as a tool to achieve better government. Indeed, Information and Communication Technology have been introduced in the government sector in the past two (2) decades in an attempt to achieve greater operational efficiency and effectiveness and e-government development is one of the most important factors of public sector rationalization, as well as faster countries' development. Given the growing development of e-government strategies worldwide, the Government of Burundi has also recently taken several measures by introducing e-government services for ensuring easy access to government information and success. The paper has then assessed the e-government readiness of several Government institutions in Burundi. The paper has used a qualitative approach and a framework provided by the European Commission to assess the e-readiness of public institutions. Several interviews with key respondents and an extensive desk review were conducted to ensure an effective data collection process. Hence, the paper revealed that Burundi has one of the lowest e-readiness rate worldwide and comes in at the low end of most of the rankings. The major causes being the lack of political will and the development level of the country. E-government being a good governance reform, the Government of Burundi must ensure a proper political will and sound administrative activities to make the journey to an implementation of e-government more effective.
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Author Information
  • Center for Interdisciplinary Research and Analysis on the Development of the Great Lakes Region (CARID-RGL), Lake Tanganyika University, Bujumbura, Burundi

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